The way we create real followers is by creating a promotion for your Instagram account on our partnered follow exchanges.
After your payment is received our team review your order, check your account, and then create your promotion. This is usually all done within the first 2 hours of placing your order.
Once your promotion is created it waits on our partnered exchange for a free spot to go live and start sending you followers. A promotion will normally go live within 2 hours, however in some extreme circumstances it can spend up to 3 days waiting in the queue for a free spot.
Reasons your order has not yet started
The order was placed within the last 6 hours: if this is the case we do kindly ask that you wait the full 6 hours to allow your promotion to be created and go live before contacting us about the issue.
Your payment has not yet been processed: Sometimes PayPal does take longer to transfer money to our account especially if you chose to make payment via a bank transfer. If this is the case PayPal will normally complete the transfer within 3-5 days. Once payment has been received you will automatically be emailed your order details and our team will be notified to start work.
To check if your payment has been completed you can log into your PayPal account and check the status of your payment.
Your Instagram account is private: We are not able to send followers to your instagram account while it is private. This is mentioned in our terms of service, your order received email, and our payment confirmation page. If your account is private please change it to public. But dont worry, once your order has been completed you can make your account private again.
You have changed your Instagram username: If you change your username after placing an order with us you will need to change it back so that our team and partnered exchange can both find your Instagram account. Once an order is placed we are not able to change your username in our system so please make sure you enter the correct username before placing an order.
Delays in our service: If you have checked all of the above reasons why your order has not yet started and the issue still exists then please contact us. It is possible that we are experiencing a large number of orders and require extra time to complete your order.
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